Frequently Asked Questions

  • We work with other third party services to help you get your small or large treasures home! We have an excellent list of preferred local delivery services and interstate shippers to whom we regularly refer customers for large and small items. We are happy to share these contacts to secure a fast quote.

  • We offer two convenient options for pick up. Park on Magazine and load out the front of the store by ramp, or access the rear of the store through our courtyard gate on Calliope. Remember to bring proof of purchase in the form of a receipt and wrapping materials or extra hands as needed. Due to insurance limitations, customers are responsible for loading and packing items.

  • Yes please! Call or text us when you have a delivery service scheduled to advise us of the pickup date and time. We often need to clear items and path to allow for efficient and safe loading.

  • Nearby street parking is available on Magazine St and Erato St. Behind the store, Constance St offers insider convenient street spots.

  • We provide opportunities for creative businesses of many types to leverage a brick-and-mortar retail, among fellow passionate professionals. Utilize our spaces to bring products to a market of vintage enthusiasts, art collectors, designers, stylists and more. Explore more here.

  • Yes! We offer consignment on select vintage and antiques. From antique heirlooms to preloved contemporary pieces, we take pieces that have enduring style and appeal for our market. To start the process, send us a few photos using the form on this page.

  • We do! We collaborate with creatives and causes on all types of in-house events and also offer flexible activation spaces for commercial and social programming. Available spaces include Merchant House, Merchant Hall, studios, and our shaded courtyard. Submit an inquiry on our Merchant Hall page.

  • Sign up for our mailing list for special events and exclusive offers, and make sure to follow us on Instagram.

  • Our prices are set with consideration to market value, provenance, and the hard work of sourcing and styling. We do mark down select inventory, and our email subscribers are the first to find out about storewide sales.

  • Our inpsired approach to reinventing antiques and vintage extends to beyond our walls! We offer styling for commercial and residential spaces upon request. Reach out here to start the conversation about a project.

  • All sales are final. No refunds or exchanges. All items are sold as is. Unclaimed orders will be forfeited without refund. If unable to pick up within the specified timeframe, please contact us as soon as possible.

  • Our Merchants source locally, regionally, and internationally for the finest vintage with New Orleans appeal.

  • Quality, style, and function are central to our sourcing. We believe in the inherent value of aged pieces and celebrate each piece’s unique characteristics. As this can be subjective, we encourage you to view the piece in person. We may or may not be able to provide condition reports to all requests.

  • We offer a range of Howard's restoration products that we use regularly to restore the beauty of antique and vintage furniture. We do not offer any full scale restoration services at this time.

  • We accept all major credit cards, apple pay, and cash.